Live inventory and availability
Show accurate stock, warehouse availability, lead times, substitutes and backorder information.
Explore inventory integrationERP + ECOMMERCE
ERP Ecommerce Integration That Connects Your Entire Business
Connect customers, ecommerce, QuickOrder, AI advisors, inventory, pricing, orders, warehouse operations and shipping without replacing the ERP your company already depends on.
- Real-time inventory
- Customer-specific pricing
- Automated order entry
LIVE SYSTEM CONNECTION
Data synchronized across the business
01
Customer
Portal or ecommerce
02
Ecommerce
Product and account experience
ERP
ERP System
Single source of operational truth
Inventory
Availability
Pricing
Customer contracts
Orders
Fulfillment status
ERP systems and business platforms
IFSSYTELINEEPICORNETSUITEDYNAMICSSAPAMBERPOS
CONNECTED COMMERCE
What is ERP ecommerce integration?
ERP ecommerce integration creates a secure, automated connection between your online customer experience and the operational systems that control products, customers, inventory, contract pricing, orders, purchasing, manufacturing, shipping and accounting.
Instead of copying information between systems, ecommerce requests the correct data when it is needed and sends completed transactions back to the ERP using carefully controlled business rules.
CONNECTED CAPABILITIES
One integration can power the entire customer journey
Starweb Designs connects business systems to practical ecommerce tools your customers and staff can use every day.
Customer-specific pricing
Display contract pricing, account rules, volume breaks, discounts and customer-specific catalogs.
Explore customer pricingAdvanced QuickOrder
Enter part numbers, upload CSV files, show live price and availability, and build large orders quickly.
See QuickOrder featuresMultiple purchase orders
Assign different PO numbers to products in one session and keep each group organized throughout checkout.
See multi-PO orderingBill of materials management
Create multiple BOMs instantly, organize them by purchase order and reuse them for future projects.
Explore BOM workflowsAI technical advisors
Answer product questions, locate technical information, open the correct PDF and guide users to compatible products.
Explore AI advisorsPDF and manual ordering
Open a technical manual, identify a part and send it directly into a sliding QuickOrder panel without leaving the document.
Explore PDF orderingCustomer portal
Give customers access to orders, invoices, tracking, backorders, machines, saved BOMs and account activity.
Explore customer portalsOperational dashboards
Transform ERP and ecommerce data into live management visibility, alerts, trends and actionable intelligence.
Explore business dashboardsADVANCED QUICKORDER
Turn complex industrial ordering into a fast, controlled workflow
QuickOrder is more than a part-number entry box. It becomes a connected ordering workspace powered by ERP pricing, inventory, account rules and saved customer data.
CSV
Bulk CSV import Upload hundreds of lines and validate the order instantly.
PO
Multiple PO numbers Group products by purchase order in one ordering session.
BOM
Instant BOM creation Save one or multiple bills of materials directly from the order.
ERP
Live pricing and availability Return customer-specific data before checkout.
Part numberQtyPOAvailabilityPrice
970-012112PLANT-410In stock$48.25
HKX-88144PLANT-410In stock$117.60
SEAL-22908REPAIR-923-day lead$26.40
3 lines validated
$1,260.60
AIQ
Technical AI Advisor
Connected to product data and technical documents
AI + ERP + DOCUMENTS
Give customers answers—and a direct path to purchase
The AI advisor can identify the product or part being discussed, retrieve the correct manual or technical sheet, answer from approved source data, and guide the customer into the next action.
- Search product manuals and technical PDFs
- Open the correct source document
- Recommend compatible parts and products
- Send selected products into QuickOrder
- Use ERP inventory and customer pricing
- Preserve the customer’s place while QuickOrder slides in and out
INTERACTIVE TECHNICAL DOCUMENTS
Open a PDF. Select a part. Add it to the order.
Convert product manuals, exploded diagrams, catalogs and technical sheets into interactive ordering tools.
HYDRAULIC KIT ASSEMBLY
Select a numbered callout to view the component in QuickOrder.
BUSINESS IMPACT
What changes after ERP and ecommerce are connected?
The objective is not integration for integration’s sake. The objective is a measurable improvement in customer service and operational performance.
Order processing
Reduce manual entry and push validated orders into the ERP using approved rules.
Pricing and inventory
Give customers dependable account data before they commit to an order.
Customer support
Combine portals, documents, AI advisors and order history in one experience.
Business operations
Use dashboards and alerts to reveal issues before they become expensive problems.
FLEXIBLE ARCHITECTURE
Built around your workflows—not around generic software
Every manufacturer and distributor has different pricing rules, order requirements, approval steps, warehouses, product relationships and ERP limitations. The integration should adapt to those realities.
Starweb Designs can connect through APIs, database views, scheduled files, EDI, secure middleware, web services or controlled custom processes, depending on the capabilities of your ERP and infrastructure.
INTEGRATION
ENGINE
API
EDI
CSV
SQL
CRON
WEBHOOK
ENGINE
IMPLEMENTATION ROADMAP
How an ERP ecommerce integration project moves forward
Complex integrations become manageable when discovery, data validation, development and rollout are handled in controlled phases.
Discovery
Map systems, users, data ownership, workflows, rules and business priorities.
Data design
Define product, customer, pricing, inventory, order and fulfillment exchanges.
Prototype
Prove the most important workflow with representative ERP and ecommerce data.
Development
Build integration services, validation, monitoring, dashboards and recovery controls.
Testing
Test business rules, edge cases, performance, security and failure handling.
Rollout
Launch in phases, train users, monitor activity and continue improving workflows.
WATCH THE SYSTEM WORK
See the complete ecommerce-to-ERP workflow
Watch how a connected ecommerce workflow brings together CSV ordering, live pricing and availability, multiple purchase orders, BOM creation, PDF ordering, AI assistance and the final ERP order flow.
Request a private demo
ERP Ecommerce Integration Demo
Watch the complete ecommerce-to-ERP workflow.
FREQUENTLY ASKED QUESTIONS
ERP ecommerce integration questions
These answers introduce the most common technical and business questions. We can expand this section as the content cluster grows.
What is ERP ecommerce integration?
ERP ecommerce integration connects an ecommerce platform with the ERP data and workflows that manage products, customers, pricing, inventory, orders, purchasing, fulfillment and accounting.
Can ecommerce show real-time ERP inventory?
Yes. Availability can be requested in real time or synchronized at controlled intervals, depending on ERP capabilities, traffic volume and business requirements.
Can each customer see their own contract pricing?
Yes. Logged-in customers can be matched to ERP account records so the ecommerce platform displays customer-specific prices, discounts, catalogs and rules.
Can customers upload a CSV order?
Yes. A QuickOrder workflow can validate part numbers, quantities, account rules, pricing and availability before the order is submitted.
Can one order contain multiple purchase order numbers?
Yes. Products can be grouped by PO number and kept organized throughout the cart, checkout, database and ERP order workflow.
Can a customer save multiple bills of materials?
Yes. BOMs can be created from QuickOrder lines, purchase-order groups, carts, machines, projects or previous orders and then reused later.
Can users order directly from a PDF manual?
Yes. Product and part references inside technical documents can launch QuickOrder, retrieve ERP pricing and inventory, and add selected items without forcing the user to leave the document workflow.
How does an AI advisor use technical documents?
The advisor first identifies the current product or part, retrieves the correct associated manual or technical sheet, answers from approved content and can open the source document for verification.
Do we have to replace our current ERP?
No. A well-designed integration works around the ERP your business already uses and extends its data into a modern ecommerce and customer-service experience.
Which ERP systems can be connected?
Potential systems include IFS, Infor Syteline, Epicor, NetSuite, Microsoft Dynamics, SAP, Oracle, AmberPOS and other platforms that provide usable APIs, databases, exports, EDI or integration interfaces.
How long does ERP ecommerce integration take?
Timing depends on system access, data quality, workflow complexity and project scope. A focused prototype may take weeks, while a complete enterprise rollout is normally delivered in phases over several months.
How are integration failures monitored?
Production integrations should include logging, retries, alerts, dashboards, reconciliation tools and clear recovery procedures so issues can be identified and corrected quickly.
Turn your ERP into a better customer experience
Let’s map the workflows your customers and staff struggle with today and design an ecommerce integration that removes the bottlenecks.